Privacy policy

Serenity Lodge is a family-owned vacation rental in Hocking Hills, Ohio. This page explains what we collect through serenitylodgehockinghills.com and how we use it.

Messages and inquiries. When you send the contact or booking inquiry form, we receive your name, email, dates and message. We use them only to answer you and arrange your stay.

Bookings. Reservations, payments, signed rental agreements and ID uploads are handled by our booking system, OwnerRez, and its payment processor. We use your ID only to confirm the identity and age of the person booking.

Analytics. We use Google Tag Manager and Google Analytics to understand how many people visit the site and which pages they use. These tools set cookies and collect information such as your browser, device and the pages you view. We don't sell your information to anyone.

Questions. To ask about your information or have it deleted, contact us.